Browsing Brage INN by Author "Toth, Zsofia"
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Tensions in Digital Servitization through Paradox Lens
Toth, Zsofia; Kowalkowski, Christian; Skylar, A; Sörhammar, David; Tronvoll, Bård; Wirths, Oliver (Peer reviewed; Journal article, 2022)Two of the most disruptive changes in today's business markets are servitization and digitalization. Their increasing convergence into digital servitization leads to tensions both within and between organizations. The ...