Blar i Brage INN på forfatter "Mei, Xiang Ying"
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Applying the servicescape model to understand student experiences of a Norwegian academic library
Mei, Xiang Ying; Aas, Endre; Eide, Ove (Peer reviewed; Journal article, 2020)The servicescape model from the marketing discipline was adapted to understand students' library usage and experiences of academic library as a learning space. With a qualitative and explorative approach, it was discovered ... -
Customer complaint behaviour (CCB) in the retail sector: why do customers voice their complaints on Facebook?
Mei, Xiang Ying; Bagaas, Ingrid; Relling, Erling (Journal article; Peer reviewed, 2018)With the increasing usage of platforms such as Facebook, understanding customer complaint behaviour (CCB) in the context of the social media is imperative for any businesses. Of the two billion users on Facebook, more than ... -
Gaps in tourism education and workforce needs: attracting and educating the right people
Mei, Xiang Ying (Journal article; Peer reviewed, 2017)The intense development of the tourism industry requires a skilled and qualified workforce. It is important to attract the right candidates to the tourism education, and subsequently provide relevant education to prepare ... -
Networking and collaboration between tourism and agriculture: food tourism experiences along the National Tourist Routes of Norway
Mei, Xiang Ying; Lerfald, Merethe; Bråtå, Hans Olav (Journal article; Peer reviewed, 2016)Food and culinary routes have been embraced by many destinations (Hjalager & Corigliano, 2000). However, these routes often include narrow geographical areas. The purpose of this study was to identify the challenges and ... -
Storytelling through experiencescape: Creating unique stories and extraordinary experiences in farm tourism
Mei, Xiang Ying; Hågensen, Ann-Margret Sørli; Kristiansen, Heidi Støa (Journal article; Peer reviewed, 2018) -
Teachers’ use of digital learning tool for teaching in higher education; Exploring teaching practice and sharing culture
Mei, Xiang Ying; Aas, Endre; Medgard, Magnhild (Journal article; Peer reviewed, 2019)Purpose – The purpose of this paper is to explore teachers’ use of digital learning tools for teaching in higher education. Moreover, it investigates how the use of digital tools affects educational practices and how ... -
Travel behaviour of Mainland Chinese international students in Norway
Lantai, Terry; Mei, Xiang Ying (Journal article; Peer reviewed, 2017)Mainland Chinese International Students (MCIS) were chosen for this study due to the growing and increasing market of both MCIS and Chinese tourists in Norway. A qualitative methodology approach was employed and semi-structured ... -
Understanding travel constraints: An exploratory study of Mainland Chinese International Students (MCIS) in Norway
Mei, Xiang Ying; Lantai, Terry (Journal article; Peer reviewed, 2018)