Success Factors in Implementing Knowledge Based Systems
Peer reviewed, Journal article
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Original versionBechina, A.A.A., Ndela, M.N. (2009) Success Factors in Implementing Knowledge Based Systems. Electronic Journal of Knowledge Management (7)2, 211-218
The various dimensions of the problems of productivity and technology cannot be found in technology alone, but rather there are also human factors that either facilitate or constrain the ability of firms and workers to adopt and implement new technologies. This paper discusses the factors that contribute to Knowledge Management Systems effectiveness. Through a case study and literature reviews a general framework has been delineated. This framework describes dimensions involved in the adoption of technology at both the users and organisational level.