Vis enkel innførsel

dc.contributor.authorSlåtten, Terje
dc.contributor.authorLien, Gudbrand
dc.identifier.citationInternational Journal of Quality and Service Sciences. 2021, 14 (2), 197-216.en_US
dc.description© Emerald Publishing Limiteden_US
dc.description.abstractPurpose – This paper aims to examine the factors related to organizational attractiveness (OA), a concept originating in the strategy of employer branding. Previous research on OA has predominantly adopted the perspective of external applicants. In contrast, the present study takes the perspective of internal and current employees, extending further the scope of studies on OA. Design/methodology/approach – Quantitative data were collected from a survey consisting of a sample of 164 nurses, all employees of public hospitals. Confirmatory factor analysis and structural equation modeling were used to analyze the data. Furthermore, the indirect effects were tested by mediator analysis. Findings – Interdepartmental collaboration climate, management support and service quality of care were shown to have a positive effect on OA, with the three factors explaining 45% (R2 = 0.45) of OA. The relationship between management support and OA was found to be mediated through the interdepartmental collaboration climate, and that between the interdepartmental collaboration climate and OA was found to be mediated through the service quality of care. Originality/value – This study contributes to an understanding of OA from a current employee perspective. Specifically, it reveals how the three factors of interdepartmental collaboration climate, management support and service quality of care influence and shape the perception of current employees (nurses) toward the attractiveness of their organization.en_US
dc.rightsNavngivelse-Ikkekommersiell 4.0 Internasjonal*
dc.subjectorganizational attractivenessen_US
dc.subjectinterdepartmental collaboration climateen_US
dc.subjectmanagement supporten_US
dc.subjectservice quality of careen_US
dc.subjectfrontline nursesen_US
dc.subjectmagnet hospitalsen_US
dc.subjectnurse-hospital relationshipen_US
dc.titleFrontline nurses’ appraisal of organizational attractiveness and the role of management support, interdepartmental collaboration climate and service quality of careen_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.subject.nsiVDP::Samfunnsvitenskap: 200en_US
dc.source.journalInternational Journal of Quality and Service Sciencesen_US

Tilhørende fil(er)


Denne innførselen finnes i følgende samling(er)

Vis enkel innførsel

Navngivelse-Ikkekommersiell 4.0 Internasjonal
Med mindre annet er angitt, så er denne innførselen lisensiert som Navngivelse-Ikkekommersiell 4.0 Internasjonal