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dc.contributor.authorSætren, Gunhild Birgitte
dc.contributor.authorVaag, Jonas Rennemo
dc.contributor.authorHansen, Iselin Furø
dc.contributor.authorGro Anita, Bjørnfeld
dc.coverage.spatialNorway, Osloen_US
dc.date.accessioned2023-10-11T06:46:19Z
dc.date.available2023-10-11T06:46:19Z
dc.date.created2023-03-06T15:37:37Z
dc.date.issued2023
dc.identifier.citationJournal of Contingencies and Crisis Management. 2023, 31 (3), 545-559.en_US
dc.identifier.issn0966-0879
dc.identifier.urihttps://hdl.handle.net/11250/3095662
dc.description.abstractIn March 2020, the municipality of Oslo's Nursing Home Agency was hit by Norway's first COVID‐19 outbreak. Being responsible for a very vulnerable group, they had to deal with a situation never before encountered and of which they had very limited knowledge. In this study, we explored how situational awareness (SA) changed from a creeping to an urgent crisis. We undertook a case study of the Nursing Home Agency's top management during the initial period of the COVID‐19 pandemic (December 2019 through late March 2020). We conducted individual interviews with the management in charge of decisions. Thematic analysis yielded four main categories affecting SA: perception of event development, perception of available time, information, and cooperation and trust. We found that subjective experience of the geographical proximity of the crisis and subjective experience of time were essential in shaping SA. Perception of time was essential to the understanding of urgency, which was an important factor in reacting properly. Further, the perception of space was necessary for the crisis to be interpreted as critical. Time and space are objective factors but are perceived subjectively. Our model showed that the crisis must be perceived as urgent for proper actions to be decided upon.en_US
dc.language.isoengen_US
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/deed.no*
dc.subjectSikkerhetspsykologien_US
dc.subjectSafety psychologyen_US
dc.subjectCOVID‐19en_US
dc.subjectcreeping crisisen_US
dc.subjectdecision makingen_US
dc.subjectmanagementen_US
dc.subjectpandemicen_US
dc.subjectsituation awarenessen_US
dc.subjectuncertaintyen_US
dc.titleSituational awareness in a creeping crisis: How the initial phases of the COVID-19 pandemic were handled from a crisis management perspective in the Nursing Home Agency in Osloen_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.description.versionpublishedVersionen_US
dc.rights.holder© 2023 The Authorsen_US
dc.subject.nsiVDP::Psykologi: 260en_US
dc.subject.nsiVDP::Psychology: 260en_US
dc.source.pagenumber545-559en_US
dc.source.volume31en_US
dc.source.journalJournal of Contingencies and Crisis Managementen_US
dc.source.issue3en_US
dc.identifier.doi10.1111/1468-5973.12458
dc.identifier.cristin2131689
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode1


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Attribution-NonCommercial-NoDerivatives 4.0 Internasjonal
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 Internasjonal